Quick answers.

All About CHK Sizing & fit Shipping & COD
Where are CHK shoes made?

In our own factory in Ranipet, Tamil Nadu — one of India's oldest leather-making regions. We own and run the factory ourselves, end to end. No third-party assembly, no imported components.

How does Stride fit? +

True to size. Standard D-width. If you're between sizes or have narrow feet, go ½ down. The size guide compares Stride to Onitsuka Mexico 66, Adidas Samba, and Nike Killshot — pick the one in your closet, read across.

How long do shipments take? +

5–7 business days from dispatch, depending on your pin code. Metros usually arrive in 3–4 days. We ship via Delhivery/Bluedart and you'll get tracking updates on WhatsApp and email.

What if my size doesn't fit? +

Free size exchanges within 7 days. Email support@gochk.co with your order number, and we'll arrange a pickup. The replacement ships once we receive the original — no need to pay again.

When will my order ship? +

Orders placed before 12 PM IST ship the same business day. After that, the next business day. You'll get a WhatsApp confirmation with your tracking link once it's shipped.

Are Stride sneakers leather? +

Stride comes in 12 colourways, with different upper materials depending on the colourway. Four colourways use microfiber PU leather — soft, breathable, and easy to clean. Eight colourways — Birch/Brown, Deep Ink Brown/Birch, Deep Ink Brown/Gold, Deep Ink Green/Birch, Ice Pink/White, and Ice Blue/White — use a combination of genuine Indian leather and microfiber PU leather.

The exact material composition is listed on each product page.

Can I pay cash on delivery? +

Yes — COD is available across India for orders up to ₹10,000. One thing to know: COD returns are refunded as store credit, not cash. If you want a refund to your bank or card, choose prepaid at checkout.

What's your return policy? +

7-day free returns and exchanges on unused, original-packaging items. Refunds go to your original payment method within 5-7 working days. COD orders are refunded as store credit. Full policy here.

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